Rocksteady Plumbing can also help you with your water treatment needs. Whether it be repair of a non-working unit, replacement of an old water softener or a new installation. Rocksteady Plumbing has knowledge that most plumbing companies don’t have when it comes to water treatment. Nearly any plumbing company can install a new water softener, filter or reverse osmosis. Very few companies can correctly repair a non-working softener or R.O. unit. Many times the economical choice is to replace an old and outdated unit but sometimes the better choice is repair. We are able to determine which option is a more sensible choice. Rocksteady Plumbing can service water softeners and reverse osmosis units made by such companies as Fleck, Autotrol, Northstar, G.E., Kenmore, Ecowater, Watts, Watersafe, and many more.
Here is a Fleck 5600 Econominder water softener that needed a simple repair to keep it working 100%.

Fleck 5600 Econominder Water Softener
After the head was broken down the parts can be inspected. What’s good will be reused and what needs replacement will be changed out for new parts. Rocksteady Plumbing can offer recommendations on varying stages of repair and let the customer decide how they would like to proceed.

Fleck 5600 Econominder Head Broken Down for Inspection
In this instance, only the piston seals were worn and the softener was rebuilt with a new seal kit. After everything is put back together the softener is again tested for proper operations. If any further problems develop they can be dealt with now, rather than waiting for the customer to call days later saying it’s still not working. This one needed no further work and went back into service with a clean bill of health. The entire repair was less than $200 and saved the customer nearly $1000 over replacing the unit with a new one that wasn’t needed.
Hello,
I was very impressed with your article. I am a General Contractor in San Diego and I bought a Fleck 5600 whole house carbon filter for a client as a gift. My plumber installed it less than 1 year ago. My client is getting sediment in their drinking glasses and I have not been able to locate anyone who provides service for them. We our wondering if it is not back-washing now or what we can do. Do you have any suggestions or comments that could help me help them? Thank you.
Thanks for the comment Gary. If the unit was built soley as a carbon filter it is mainly going to remove smells and tastes from the water. They usually don’t have any means for sediment removal. I’m assuming the sediment is not chunks of carbon from the filter itself but is silt coming from the incoming water supply. If that is the case, a 20″ tall 5 micron whole house filter may be needed.
If the homeowners can hear the unit running, it’s most likely still backwashing. The carbon will wear out and need replacement but it should last much longer than one year. My first guess would be that it’s working but they need an upstream sediment filter. Let me know how it works out and if I can be of any further help.
very motivating!